Reviews From Around The Web

Our Reviews

Write yours

“This was my 1st time at Tuffywestjefferson and I was thoroughly impressed! Great service, great people. I would recommend anyone to go there.”


Nov 01, 2021 – Roanoke, IN

“Excellent service, and great honest people. Tim is absolutely up front and honest with you every step of the way. He does everything he can to get you in, and out, but without cutting corners on you. Also, hats off to my technician that day. Aaron does a great job and does it efficiently. He will even leave you a handwritten thank you note in your vehicle. These guys are great, and they will treat you right. Thanks guys for your hard work. Highly recommended! ”

Brian Winget

Jun 09, 2021 – Fort Wayne, IN

“We had a 2009 Kia Rio making a horrendous noise and Kia was unable to get us in for 2 weeks so we called Tuffy and our car was fixed 2 days later for a VERY reasonable price! Throughout they listened to our concerns and kept us informed. We would highly recommend Tuffy for your auto service needs.”

Holly N

Oct 09, 2020 – F, IN

“The service here is exceptional, They will never try to sell you something you don't need, We have been going to Tuffy's for about 9 years. 5 different vehicles and they have always done right by us. Top notch customer service...👍👍🥇🥇 Will keep returning. Very HIGHLY recommend”

Lisa Stone

Aug 11, 2020 – Yoder, IN

“I called and requested that they check the steering on my car. They said they would work me in to trouble shoot it to see what was wrong. I took it in the next morning and they put it on the lift and within 5 minutes found the problem. Since it wasn’t an emergency, they scheduled me in to repair the problem. My car drives like new! I am thrilled with their professionalism and knowledge. I will use Tuffy from now on.”

Bartlett Cathy

Aug 05, 2020 – Roanoke, IN

“I was impressed with how nice every employee was that I came in contact with. They know what they are doing and my car is like new! They will be my first choice to repair my car in the future!”

Cathy Bartlett

Jul 21, 2020 – Roanoke, IN

“Jason was very kind, professional, and knowledgeable. He treated me with respect, answered my questions, and explained things in a way that made sense. Ask for him in your next visit! ”

Gretchen Harper

Jul 08, 2020 – Fort Wayne , IN

“I was beyond impressed by the kindness and genuine concern of the team. I was just traveling through and had a coupon to boot but still was treated as well as you can imagine. If you live nearby, you need to make this your regular shop!”

Amie Marse

May 30, 2020 – BELLEVUE, NE

“The guys at Tuffy's West Jefferson are awesome !! I have been taken my car there for years for service and they are always on time and on point ! I have always been treated with utmost respect they have always been honest and upfront with me and have always taken excellent care of my cars !! Thanks guys for all your hard work, you guys are Awesome !!”

Londa Walda

May 06, 2020 – Fort Wayne, IN

“awesome service Jeff and Jason are very nice people crew is also very good I will recommend this shop to all I know ”

don b

Aug 07, 2019 – fort Wayne, IN

“Six weeks ago we were back in our hometown needing service and Tuffy was able to get us in. But our earlier review indicates that we were not happy at the time. Tuffy, locally and corporately, have reached out to us and have satisfied and resolved the issue. Thank you for your excellent customer service.”

Lisa A

Jul 25, 2019 – Lancaster, PA

“Nice to have a reliable source for all my car maintenance needs. Very thorough and knowledgeable - pro active on potential problems. See no reason to go anywhere else.”

Gaylord F

Jul 02, 2019 – Fort wayne, IN

“Always get the job done as requested and on time. I'm never pressured to have something else done unless it’s an emergency always going over items that DO need attention. NEVER had a bad experience!!”

Joe U

Jun 05, 2019 – Ft wayne, IN

“if you go to any other place your cheating your self . Best Tuffy in the USA”

Trishann Y

Mar 21, 2019 – Fort Wayne , IN

“As far as I am concerned we are on a fixed income that does not afford us the luxuries of high services. So, with Tuffy on Jefferson Blvd. here.... We get great service we can afford. I would run any business this way. To many of the others.... thank you all US....”

James A. & Cheryl A. LaVorgna

Mar 06, 2019 – Ft. Wayne,, IN

“I went in for an oil change and they explained the problem they found with my tires, and ended up leaving with new tires at a good cost. Im very appreciative of their honesty. The crew went above and beyond my expectations. Excellent customer service!”

Andrea M

Feb 05, 2019 – Fort Wayne, IN

“On a Sunday afternoon, we realized our SUV had unexpected tire issues. With two different 300+ mile trips scheduled for the coming week, we needed service ASAP. Tuffy provided excellent advice on the best new tires, which they ordered and installed within 24 hours! Really impressive and appreciated!”

Meagan Milne

Aug 27, 2018 – Fort Wayne, IN

“As usual, I would recommend Tuffy W. Jefferson location. I feel the staff is competent and honest. I am informed of potential areas of concern on my vehicle to anticipate for the future. They point out safety issues/concerns when necessary. Jeff went out of his way to apply multiple coupons for savings. Once again I’m back on the road in a van “up to snuff”. Thanks Tuffy.”

Susanne G

May 24, 2018 – Fort Wayne, IN

“Jeff was very friendly and helpful. They were quick and knowledgeable. Definitely will go back.”

Teresa g

Feb 09, 2018 – Fort Wayne, IN

“These guys took car of my vehicle, answered my questions and didn't waste my time. ”

Charms N

Feb 02, 2018 – Cromwell , IN

“These guys have been there a long time. Know most of them by name. They are very conscientious about their work. I just had rack & pinion steering on a Vette replaced there and had full confidence they'd do it right. Works great!”

Scott A

Nov 02, 2017 – Fort Wayne, IN

“The service technicians at Tuffy's are the best. They are always there for us, no matter what kind of car problem we have. They are all very kind and understanding. I always recommend them to my friends. ”

Carol K

Oct 03, 2017 – Fort Wayne , IN

“During a routine oil change, the service tech pointed out I had tires developing dry rot. I was very thankful as safety on the roads is a priority for me and to assure my family is safe. I set up a new appointment and Tuffy installed 4 new tires at a reasonable cost. The service techs and manager are very knowledgeable and friendly. I highly recommend getting your car serviced at this Tuffy' Tire and Auto Service.”

Mike F

Apr 06, 2017 – Fort Wayne, IN

“The location on Coldwater Rd. Is awesome! Ryan does a great job and always does what he can to solve my cars issue.”

Brian B

Feb 09, 2017 – Fort Wayne, IN

“Great service friendly and timely”

Andy S

Jan 20, 2017 – Fort Wayne, IN

“I've been taking my cars to Tuffy for a number of years. First it was out of convenience but I've returned due to the quality service. They exceed my expectations every time!”

Wendy M

Jan 06, 2017 – Fort Wayne, IN

“I've sent many people to this Tuffy as they're independent and this one has always been honest, knowledgeable, and competitive price wise! Highly recommended!!”

Miles F

Dec 05, 2016 – Ft Wayne, IN

“Benn going to Jefferson Tuffy for more than 10 years---excellent service, friendly and attentive, very likable people. I will not go elsewhere!j”

Ned C

Nov 20, 2016 – Fort Wayne, IN

“Excellent service of my family vehicles. Confident in their diagnostic recommendations. Always friendly and proactive in keeping my cars in good working condition.”

Gaylord F

Oct 26, 2016 – Fort wayne, IN

“Very friendly staff, fair prices and they only do the work that is necessary. Great communication with the customer. ”

Bob T.

Jul 15, 2016 –, IN

“Went in for oil change and new tire. The mechanic was excellent and very fast. Very pleased with their service. Thank you Tuffy”

Dorothy C

May 18, 2016 – Ft. Wayne, IN

“The very best shop in Fort Wayne..Scott and his crew don't get any better”

Ken A.

May 04, 2016 – Ft. Wayne, IN

“ The people there are very friendly and kind. I do not know much about cars in general and they broke everything down for me in a way I could understand. They are always very helpful and answer any questions I have in a knowledgeable way. They are very quick and provide great service! ”

Hannah B

Apr 11, 2016 – Ft. Wayne, IN

“Scott, his dad , Jeff and all the staff at the Jefferson Blvd location are just exceptional ! We have been taking all our cars there for the past 7 years and have recommends everyone who asks me for car service to go there.. They treat everyone like family, they are honest and efficient! ”

Stanley C

Apr 11, 2016 – Ft. Wayne, IN

“For car problems this is the place I go and trust. Mgr. Scott and Marv and the rest of them are all great and trust worthy. Just had brakes done on my 2007 Toy Van and I'm very pleased like always. Hard to find reliable honest car people today and these guys are highly recommended. ”

Miles F

Mar 23, 2016 – Fort Wayne, IN

“I have had a little bit of everything done on my cars and truck in the Fort Wayne Jefferson location. From a complete suspension overhaul on my Envoy, to all new break lines on my truck, the work done was always excellent and the vehicle was returned clean. Marvin and Scott are friendly and were ready to answer any questions I had.”

Mike D

Feb 12, 2016 – Fort Wayne, IN

“The mechanics were professional, honest, very competent, and friendly. They were efficient, effective and friendly. We felt valued and very fortunate in bringing our car in for repair.”

Clyde B

May 05, 2015 – Killian, IN

“Tuffy's on West Jefferson Blvd. in Fort Wayne Indiana is an excellent auto repair shop! The store is clean and tidy, the Technicians are professional, thorough, and efficient. My van was in and out in the same day, and I was offered a great and convenient payment plan that fit into my budget! I will definitely call Tuffy's, the next time I need auto repairs and services. I am a very satisfied customer. Thank You!”

Dawn M

May 05, 2012 – Huntington, IN

“They did a superb job fixing my car. I haven't had a problem since! When I pulled into the parking lot, you would have thought these guys were my pit crew. In just minutes, all of my fears were put to rest.”

Susan M

Oct 17, 2011 – Fort Wayne, IN